• 1.403.678.4164 — 1.866.678.4164
  • About Us
  • Our Team
  • Calendar
  • Booking Info
  • Location
  • Contact
  • Blog
  • Group/Corporate

Canadian Rockies Hiking

Guided Hiking, Backpacking and Walking Tours and Trips in Banff and Jasper

  • Backpacking
    • Easiest Programs
      • Mount Robson Hike
      • Skoki Circuit
      • Tonquin Valley Backpacking
    • Moderate Trips
      • Mount Assiniboine Backpack
      • The Yoho Valley and Iceline Trail
      • Rockwall Highline
      • Wapta Ice Hike
      • Tombstone Trail Yukon Backpacking
    • Challenging Trips
      • Banff Highline
      • Jasper Highlands
      • Kananaskis Highlands
      • Highwood Circuit
      • Mt Willingdon 11’000er
    • Custom Trips
  • Hiking / Walking
    • Wapta Ice Hike
    • Canadian Rockies Walking Tour
    • Lake O’Hara Hiking Tour
    • Esplanade Track – Hut to Hut Hiking
    • Shinetsu Trail – Nagano, Japan
    • Kumano Kodo Trail – Japan
    • Michinoku Hike – Japan
  • Winter
    • Avalanche Skills Training 1 – Canmore/Calgary
    • Avalanche Skills Training 2 – Canadian Rockies
    • Avalanche Skills Training 2 – Rogers Pass
    • Avalanche Skills Training 2 – Purcell Lodge
    • Backcountry Snowshoe Getaway at Campbell Icefields Chalet
    • Intro to Backcountry Skiing & Splitboarding
    • More Backcountry Adventures
  • Specialty Programs
    • Mountain Scrambling Skills Course
    • Mt Willingdon 11’000er
    • Navigation 1 (Back to Basics with Map & Compass)
    • Navigation 2 (Digital Trip Planning & Electronic Navigation)
    • White Water Rafting
    • Private Program Request Form
  • Wilderness First Aid
    • Advanced Wilderness First Aid
    • Adventure Medic – 40 hour course
    • 40-Hour Adventure Medic Recertification Course
    • Wilderness Remote Responder
    • Advanced Wilderness First Aid Recertification
You are here: Home / Blog / COVID-19 Revised Cancellation & Refund Policies

May 1, 2020 By Sylvia Watson

COVID-19 Revised Cancellation & Refund Policies

The mountains in the Canadian Rockies are shedding their winter snow and are shaping up for another summer of mountaineering, climbing and hiking. While we are preparing and modifying our programs to best accommodate this time of uncertainty due to COVID-19, we realize that it is also difficult for you to predict your personal situation a month or two out. With this in mind, we are modifying our booking policies to allow you more flexibility and time to make changes or cancel your booking during these unprecedented times.

Point 3 in our Cancellation and Refund Policies will be modified to the following:

  • “If cancelling your program up to 30 days 8 weeks before the program start you will receive a full refund with the following exceptions: $100 plus tax will be withheld for public and private program cancellations.”

Point 4 in our Cancellation and Refund Policies will be modified to the following:

  • “Between 30 and 14 days 8 and 6 weeks before the program start, the deposit is forfeited.”

Point 5 in our Cancellation and Refund Policies will be modified to the following:

  • “Cancellation less than 14 days 6 weeks before the program start and during the program results in loss of the entire amount paid.”

Credits: Should you prefer to postpone your program as an alternative to cancelling, we will provide you with a credit for the value of your program that will be valid up to Dec 31, 2025.

These modifications will apply to public and private programs that are scheduled to run from now until September 6th, 2020. Any program with a start date after September 6, 2020, will be subject to our standard booking policy.

We hope this allows you more time to look at your options when there is more clarity with Health Canada and Alberta Health Service’s directives and your personal needs. We are excited, as always, to show you the best of our backyard and believe that a breath of fresh air high in the mountains is what we will all be needing and wanting this summer. We are looking forward to taking you there.

Jesse de Montigny – Managing Director

Filed Under: Blog

Canadian Rockies Hiking is also on

  • Email
  • Facebook
  • Instagram
  • Pinterest
  • Twitter
  • YouTube

Contact Us!

Toll Free North America: 1.866.678.4164
Phone: 403.678.4164
Contact Us
Button_GiftCertificate

Search

Canadian Rockies Hiking

200 - 50 Lincoln Park, Canmore, Alberta, Canada T1W 3E9
Toll Free North America: 1.866.678.4164
Phone: 1.403.678.4164
Fax: 403.678.4450
Email: info@yamnuska.com

ACMG_logo_RGB

Best Business Bureau

Banff Mountain Film and Book Festival

Patagonia

  • 1.403.678.4164 — 1.866.678.4164
  • About Us
  • Our Team
  • Calendar
  • Booking Info
  • Location
  • Contact
  • Blog
  • Group/Corporate

Copyright © 2021 · Education Pro Theme on Genesis Framework · WordPress · Log in